“May 2010” Archives.

  • How to Answer Your Phone.

    Published in: Life.

    With the proliferation of cell phones, here is the new rule on answering your phone: If you know the caller, answer by addressing the caller by name. If you do not know the caller, answer by giving your name. Examples: Unknown Caller: <ring> <ring> Me: Hi, this is Brent Known Caller (named “John”): <ring> <ring> […]

  • Auto-Populate Site Search with Terms.

    Published in: Web Development.

    I just designed and built a new site for a company who is shifting their online strategy from e-commerce to providing relevant content to their customers. One of the problems upon switching, however, was broken links. All the incoming links were bad: referrals, organic searches, everything. Unless your link brought you to the home page, […]